Terms & Conditions
Effective August 24, 2026
These Terms govern your use of Ophelia, an AI assistant service provided by VYVWORKS, including participation in the Ophelia Service Messages SMS program at +1 (806) 666-6383.
Using Ophelia
By using or signing up for Ophelia, you agree to these Terms. If you do not agree, do not use the service. You must be at least 18 years old and able to enter a binding agreement to use Ophelia.
Ophelia can provide conversations, reminders, task and calendar assistance, workflow help, service notices, and other functions made available to you. Features may use automated systems and artificial intelligence and may change over time.
Ophelia Service Messages SMS program
Program description
Ophelia by VYVWORKS sends conversational replies and recurring personal-assistant messages. Message types may include onboarding and account notices, requested reminders, task and calendar notices, workflow updates, service updates, and assistant or system-status alerts you request or enable. This program does not send third-party marketing messages.
Consent and enrollment
Participation is voluntary. You may request enrollment through the optional SMS-consent checkbox at ophelia.help/signup. The checkbox is unchecked by default, and you may submit an interest request without selecting it.
By actively checking that box and submitting the form, you consent to receive recurring automated SMS messages from Ophelia by VYVWORKS at the mobile number you provide. The request and the disclosure you accepted are recorded, but submitting the form does not itself activate recurring SMS. Your request remains pending, and no recurring texts are active, until the messaging program and its safety controls are ready and Ophelia successfully sends an enrollment confirmation. That confirmation does not mean full Ophelia access is active; access begins only when VYVWORKS tells you it is ready.
SMS consent is separate from accepting these general Terms and is not a condition of purchase or use of another VYVWORKS service. If you start a conversation, we may reply to that conversation, but an inbound message alone does not enroll you in recurring alerts without your separate website opt-in. You represent that you are authorized to use the mobile number.
Message frequency and rates
Message frequency varies based on your conversations, requested reminders, configured tasks and alerts, and account activity. You may receive multiple messages in a day when active or when several requested alerts become due.
Message and data rates may apply. Your wireless carrier’s terms and charges apply.
Opt out and help
Reply STOP at any time to unsubscribe from recurring messages. You may receive one final message confirming your opt-out. After that confirmation, no further recurring messages will be sent unless you opt in again through the optional checkbox on the signup form.
Reply HELP for help with the Ophelia SMS program, or contact VYVWORKS at +1 (806) 666-6383.
Delivery
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and network availability and is not guaranteed. Ophelia is not an emergency service; do not rely on SMS delivery for emergencies or other time-critical situations.
Privacy
How we handle your information and messaging consent is described in the Ophelia Privacy Policy.
Your responsibilities
You are responsible for the information, instructions, and permissions you give Ophelia; for keeping access to your devices and accounts secure; and for checking important work before acting on it. You may not use Ophelia to break the law, harm others, evade security controls, send unlawful or unwanted communications, infringe rights, or interfere with the service.
Connected services
If you connect a third-party account or service, you authorize Ophelia to access and act on it only as needed for the functions you request. Third-party services have their own terms, policies, availability, and charges. You may disconnect them at any time.
AI output and important decisions
Automated and AI-generated information can be incomplete, inaccurate, or outdated. Review important output before relying on it. Ophelia does not replace qualified legal, medical, tax, accounting, financial, or other professional advice, and you remain responsible for decisions and actions taken using the service.
Plans and payment
If you buy a paid plan, the price, billing period, included services, renewal terms, and cancellation terms shown to you at signup or in an order form become part of these Terms. You will not be charged unless you separately agree to those purchase terms.
Ownership
VYVWORKS and its licensors own Ophelia, its software, branding, and service materials. You keep ownership of content you provide. You give VYVWORKS permission to process that content only as needed to operate, secure, and improve the service and provide the functions you request.
Availability and termination
We may maintain, modify, suspend, or discontinue features and may restrict access when reasonably necessary for security, legal compliance, nonpayment, abuse prevention, or protection of the service. You may stop using Ophelia at any time. Sections that by their nature should survive termination will continue to apply.
Disclaimers and liability
To the extent permitted by law, Ophelia is provided “as is” and “as available,” without warranties of uninterrupted or error-free operation. VYVWORKS is not responsible for losses caused by carrier outages, third-party services, your instructions, or reliance on unverified AI output. Nothing in these Terms excludes rights or liability that applicable law does not allow us to exclude.
Changes
We may update these Terms as Ophelia changes. We will post revised Terms at this address and update the effective date. If a change materially affects an active paid service, we will provide notice when required by law.
Contact
VYVWORKS · Ophelia
+1 (806) 666-6383
ophelia.help