Privacy Policy
Effective August 24, 2026
Ophelia is an AI assistant service provided by VYVWORKS (“Ophelia,” “VYVWORKS,” “we,” “us,” or “our”). This policy explains how we collect, use, disclose, and retain information when you visit ophelia.help, use Ophelia, sign up for the service, connect another service, or communicate with the Ophelia SMS program at +1 (806) 666-6383.
Information we collect
- Contact and messaging information: your mobile phone number, messages you send and receive, timestamps, delivery information, and records of SMS enrollment, consent, and opt-out requests.
- Assistant content: requests, instructions, reminders, tasks, calendar details, preferences, files, and other information you choose to provide.
- Service information: signup and account details, service settings, and interactions with Ophelia.
- Technical information: IP address, browser and device information, and security and diagnostic logs generated when you use our website or service.
- Connected-service information: information permitted by a service you choose to connect, used to provide the features you request.
How we use information
We use information to provide conversational replies and requested assistant functions; deliver reminders, task notices, service messages, and alerts you enable; operate, secure, troubleshoot, and improve Ophelia; manage messaging consent and honor opt-in and opt-out requests; comply with legal obligations; and protect users, VYVWORKS, and the service.
Mobile messaging privacy
VYVWORKS does not sell, rent, share, or provide mobile phone numbers, text-messaging originator opt-in data, or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Message frequency varies based on your conversations, requested reminders, configured tasks and alerts, and account activity. You may receive multiple messages in a day when you are actively using Ophelia or when several requested alerts become due.
Message and data rates may apply.
Reply STOP to unsubscribe from recurring messages. Reply HELP for help.
How we disclose information
We may allow service providers to process information on our behalf when necessary to provide messaging, hosting, AI processing, connected-service features, security, diagnostics, or support. They may use that information only to perform services for us and not for their own marketing or promotional purposes.
We may also disclose information when you direct us to do so, when required by law, or when reasonably necessary to prevent fraud, abuse, security threats, or harm. The mobile-number, messaging opt-in, and consent restrictions above apply to every disclosure described in this policy.
Retention
We retain information only as long as reasonably necessary to provide Ophelia, maintain consent and service records, meet legal obligations, resolve disputes, and protect the service. Retention periods vary based on the type of information and why it was collected.
Security
We use reasonable administrative and technical safeguards intended to protect information. No internet, AI, or messaging service can guarantee absolute security.
Your choices
You may choose what information you give Ophelia and disconnect services you previously connected. Reply STOP to +1 (806) 666-6383 to unsubscribe from recurring SMS messages. Reply HELP for messaging help. To request SMS enrollment again, use the optional consent box on the public signup form.
You may ask to access, correct, or delete personal information by contacting VYVWORKS at +1 (806) 666-6383. We will respond as required by applicable law.
Children
Ophelia is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal information, contact us so we can address it.
Changes to this policy
We may update this policy as Ophelia changes. We will post the revised policy at this address and update the effective date.
Contact
VYVWORKS · Ophelia
+1 (806) 666-6383
ophelia.help